Refund Policy

This Refund Policy outlines the conditions under which refunds, returns, or replacements may be provided for products or services purchased from our website. By placing an order, you agree to the terms stated below.

When Customers Can Request a Return

Customers may request a return or replacement if:

  • 1. The product received is damaged or defective
  • 2. The wrong product was delivered
  • 3. The product is missing parts or accessories

Return requests must be submitted within the return period mentioned on the product page or within 7 days of delivery if not specified otherwise.

Faulty or Defective Products

If you receive a faulty or defective product, please contact our customer support with clear photos or videos as proof. Once verified, we will arrange a replacement or issue a refund at our discretion.

Damaged Products During Delivery

In case a product is damaged during transit, customers must inform us within 24 hours of delivery along with proper evidence. Failure to do so may result in rejection of the return or refund request.

Products must be returned in their original packaging with all tags and accessories intact.

Refund Process

Once the returned product is received and inspected, we will notify you regarding approval or rejection of the refund. Approved refunds will be processed to the original payment method within 7–10 business days.

Shipping and handling charges are non-refundable unless the return is due to our error.

Non-Refundable Items

Certain items may not be eligible for return or refund, including:

  • 1. Used or altered products
  • 2. Items purchased during clearance or sale
  • 3. Digital products or downloadable content

Hyperlinking to Our Content

You may link to our website content provided that the link is not misleading, does not imply false endorsement, and does not harm our brand reputation.

Disclaimer

We reserve the right to modify this Refund Policy at any time without prior notice. The final decision regarding refunds, replacements, or cancellations rests solely with our company.